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Terms of Use

We ship orders only once a week.


Ordering

You can place your order online through the shopping cart.

After making an order through the shopping cart you’ll receive a confirmation of your order to your email.

If you do not receive an order confirmation , please contact us.

You’ll also receive a message when your order is packed and ready to be delivered.

We’ll also send you a tracking code if the order if it is delivered as a package.


Delivery Costs

The delivery costs are shown in the Shopping Cart. Shipping costs are 5,00 to Finland. We use Posti, Smartpost and Matkahuolto.

 

Delivering outside Finland.

Delivery costs outside Finland are 25 €. Recipient is responsible for all extra costs of their own country. 

Delivery time

We handle orders as they come in. Orders dispatch from our warehouse on 1-3 working days after order registration.  Letters and Maxi Letters are delivered in 2nd class. We will notify you immediately by email or phone if there is longer delivery time (due to the availability of the product).  Abnormal delivery times (for example, during holiday) are always informed on our home page. If the order contains pre-order products, which have not arrived at the warehouse,  the whole order will be delivered at once, unless otherwise agreed.


Payment

In Finland you can pay with online banks Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankki, Säästöpankki, Handelsbanken, Ålandsbanken and credit cards.

Paying with online bank accounts (In Finland)

Checkout payment method transfers your payment to the shop. You can use all banks. Checkout is a safe method of payment. The service is subject to Financial Services monitoring and provides the customer shopping security free of charge. Checkout is provided by Paytrail (2122839-7)

When you choose your payment method you are automatically transferred to the correct payment method pages. As soon as your payment has been accepted it shows in our online shop. In reality your payment has been received by  Paytrail  account and immediately transferred from there to us. When paying, remember to return back to the webshop, so your order will be placed correctly.

We accept all major credit cards. The online store is responsible for marketing and delivering its goods and services to the customer. In credit card purchases (Visa, Visa Electron and Mastercard) the transaction is between the Customer and Paytrail (2122839-7), that will receive the payment and is the official paying service provider – they will forward the payment to our store. Your credit card company will liaison with Paytrail (2122839-7).


Paytrail

Innova 2, Lutakonaukio 7,

40100 Jyväskylä, Finland

+358 600 41005



Riemuli’s webshop accepts VISA, American Express, Master Card. Payment will be debited to your account when the goods are dispatched. There cannot be charged a greater amount than the one you approved when ordering.


Our webshop encrypts all information with the SSL (Secure Socket Layer) protocol. This means that unauthorized persons cannot read your card number or other information during the transaction.


Other

Discount Code must be entered when ordering. Discount codes can not be used after the order and the discount is not refunded afterwards. The shopping cart can only use one discount code at a time. New discounts  do not apply to already existing orders.

All prices are inclusive of VAT (24%). Riemuli reserves the right to change prices and is not responsible for any faults  in product, pricing or stock information. To place an order you must be at least 18 years of age. Customer information is not disclosed to third parties and will not be used for direct marketing without your permission.



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